Shipping policy

Thank you for shopping at Niazai.store. We want your order to reach you safely and on time. Here is how shipping works.

Where We Ship
We currently ship to addresses within the United States. We do not offer international shipping at this time.

Order Processing Time
Orders are processed within 1 to 6 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays are processed the next business day.

Delivery Time
Once your order has shipped, delivery typically takes 5 to 10 business days, depending on your location and the shipping method. Your total time from order to delivery is the processing time plus the delivery time, usually about 6 to 14 business days in total. Delivery dates are estimates, not guarantees, and delays can happen because of carrier issues, weather, high order volume, or other events outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on your order. You will always see the full shipping cost before you pay, with no hidden fees.

Order Tracking
When your order ships, you will receive an email with a tracking number and a tracking link so you can follow your package every step of the way. Tracking information may take 24 to 48 hours to update after the label is created. If you don’t receive tracking within 4 business days of ordering, please contact us and we will look into it right away.

Multiple Items
If you order more than one item, they may ship separately and arrive on different days. You will receive tracking details for each shipment.

Incorrect Address
Please double-check your shipping address at checkout. We cannot change the address once an order has shipped. If a package is returned to us because of an incorrect or incomplete address, you will be responsible for the cost of reshipping.

Lost or Delayed Packages
If your tracking shows no movement for 7 business days, or your package has not arrived within 5 business days after the estimated delivery date, contact us at unipathcommercellc@gmail.com and we will investigate with the carrier and resolve the issue, either by reshipping your order or issuing a refund.

Damaged or Incorrect Items
If your order arrives damaged or is not what you ordered, please contact us within 7 days of delivery with photos. We will send a replacement or issue a refund. See our Return and Refund Policy for details.

Our Promise to You
We stand behind every order. If something goes wrong with your shipment, you will not be left on your own. Our team will respond to your message within 1 to 2 business days, keep you updated, and work with you until the issue is resolved.

Customs, Duties, and Taxes
Orders shipped within the United States do not require customs clearance. Applicable sales taxes are calculated at checkout.

Contact Us
Questions about your shipment? Email us at unipathcommercellc@gmail.com. We reply within 1 to 2 business days.